Images Magazine June 2018

SOFTWARE TRAINING www.images-magazine.com 48 images JUNE 2018 I ’ve thought for a long time about creating a video course,” explains Wilcom- authorised trainer Dean Roscoe. “When Wilcom EmbroideryStudio e4 came out it was a big change from the previous version. I wanted to create a course that would appeal to both newcomers to the industry and those upgrading from e3.” Dean is based in the south-west of England and is one of a few Wilcom- authorised trainers in the UK. His knowledge of the Wilcom software is vast: not only did he beta test the e4 version, he has been involved with the design of various features and put forward ideas that were then included in the software. As well as being a reseller and authorised trainer for Wilcom, Dean has run his own embroidery business. He explains that this is a big plus in terms of the training he offers. “I know how it’s applied in real life. I can advise users what settings to use on different fabrics, how they interact and stretch, how to best digitise designs for certain garments.” The hands-on training is an aspect of his job that Dean really enjoys; however, the costs to the customer soon add up – £450 for a day’s training plus travel expenses, accommodation etc – and there is a limit to how much information people can reasonably be expected to take in and retain during one day’s training, he explains. “When you’re teaching a group of people at one company, you have to weigh up how much each person can take in and set the correct pace. By the end of the day, some will have got it, but a couple may still need more help with certain aspects. A two-day training course is often better, but finding the time and the budget can be a problem for companies.” This is where Wilcom Tutorials scores: for a set fee of $199 (approximately £150), users gain six months’ access to a series of concise videos devised, scripted and created by Dean. “It allows people to dip in and dip out when they like,” he explains. “The videos are all very short, around two or three minutes each: they are edited to ensure they are as short as possible with all the information they need.” Images talks to Wilcom reseller and trainer Dean Roscoe about Wilcom Tutorials, a new, comprehensive online video course he has developed for users of Wilcom EmbroideryStudio e4 Your course at your pace “ The Wilcom Tutorials home-screen Dean’s latest video explains how to digitise the Images logo to work with 3D foam. You can view it on the Wilcom Tutorial YouTube channel for free: https://youtu.be/1J9JwQ_AK_A